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ASQ Service Excellence Award

What’s an ASQ Award?
Recently our customer, Fort McMurray International Airport (YMM) was recognized by Airports Council International (ACI) World with a 2018 Airport Service Quality (ASQ) Award which in part includes AIRPORT TERMINAL CLEANLINESS. YMM received top honour for Canada and joins one other Airport in the USA as North America’s best Airports for customer experience, serving under 2-million passengers annually.

Airport Service Quality (ASQ) involves a world-renowned bench marking program conducted at 376 airports across 90 countries worldwide by Airports Council International (ACI) World. The ASQ program uses a meticulous methodology, quality control and impartiality, making it the gold standard for measuring customer passenger satisfaction.

It’s quite an honour for BGC to be associated with YMM’s ASQ Award. It means we are doing our part well at one of the busiest international regional airports in North America. Congratulations to YMM on your ASQ Award!

Click HERE to read the complete News Release.
CLICK image to view.


BGC provides commercial cleaning services to discriminating buyers who value quality at reasonable rates. We began operations in 2007 in Fort McMurray, AB and expanded to Edmonton in 2014. Our Edmonton Branch services our regional business interests throughout Northern and Southern Alberta.

BGC does NOT sub-contract any portion of our work out or charge back a royalty/administration fee’s to our cleaning staff. All BGC staff have payroll deductions and are insured by WCB. We ensure our customers speak well of BGC by meeting their cleaning needs. We understand customers have choices and they are our best referrals.

BGC portfolio of long term customers include World Class Companies, National, Regional and Local businesses who trust BGC to maintain their facilities in pristine conditions. BGC constantly seeks customer feedback by means of our QA Inspections and random customer satisfaction surveys. Bottom line, we spare no expense to maintain satisfied customer relationships.

HERE IS WHY CUSTOMERS CHOOSE US

To clean your facility correctly, BGC invests in state-of-the-art cleaning technology. Our current portfolio of equipment investment exceeds $700,000 in specialty cleaning equipment. This enables BGC to address any cleaning need successfully, on time, on budget! Also, new staff must pass internal company screening compliance and police security clearance before joining our BGC team.

Our Industry Certifications/Memberships include:

  • Workplace Safety - Certificate of Recognition
  • Building Owners and Managers Association
  • Alberta Construction Association
  • Better Business Association

Safety compliance is more than just a word to BGC, its our corporate culture. We actively promote 24/7 safety awareness campaigns to “Return Home Safely”. We understand the core asset of any company is their people and their customer’s staff, therefore BGC embraces corporate safety governance as a top priority.

BGC uses GREEN Cleaning Systems and Chemicals exclusively, all the time, every time. Our cleaning rates are competitively priced for outstanding quality.

CLICK on a link below to view details:
Our Mission
Our Vision
Corporate Value Statements
Safety Training
Regulatory Compliance
Quality Assurance Policy